Quote Direct (Pty) Ltd — POPIA Compliant
Quote Direct (Pty) Ltd ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy legislation.
We collect information you provide when registering, including your name, email address, company name, and contact details. We also collect usage data and information about your customers that you enter into the platform.
We use your information to provide and improve the QuoteDirect service, process payments, send service-related communications, and comply with legal obligations. We do not sell your personal information to third parties.
As a responsible party under POPIA, we process personal information lawfully and transparently. You have the right to access, correct, or request deletion of your personal information by contacting us at info@quotedirect.co.za.
When you store your customers' personal information in QuoteDirect, you act as the responsible party for that data. We process it as an operator on your behalf and will not use it for any purpose other than providing the service to you.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS).
We retain your personal information for as long as your account is active or as needed to provide the service. Upon account termination, data is retained for a reasonable period before deletion, unless you request earlier deletion.
We use third-party services including PayFast for payment processing. These services have their own privacy policies and we encourage you to review them. We only share data with third parties as necessary to provide the service.
QuoteDirect uses essential cookies for authentication and session management. We do not use tracking or advertising cookies.
You have the right to be notified of the collection of your information, access your personal information, correct inaccurate information, and object to the processing of your information in certain circumstances.
For privacy-related queries or to exercise your POPIA rights, contact our Information Officer at info@quotedirect.co.za.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. The updated policy will be effective immediately upon posting.
Last updated: January 2026